Information we collect

• Name, phone number, and delivery address, provided when you place an order
• Customization details you submit — size, name, number, and design preferences
• Order history and payment confirmation details
• Messages you send us via Facebook, WhatsApp, or phone
• Basic browsing data (pages visited, device type) collected automatically for site performance

How we use your information

• To process, produce, and deliver your order accurately
• To contact you about order confirmation, delivery updates, or issues
• To handle return, exchange, or refund requests
• To improve our products, website, and customer service
• To send occasional offers or updates, only if you've agreed to receive them

Sharing of information

We do not sell or rent your personal information. Details are shared only with trusted delivery/courier partners to fulfill your order, or when required by law.

Cookies

Our website may use cookies to remember your cart, preferences, and improve browsing experience. You can disable cookies in your browser settings at any time.

Data security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online platform can guarantee complete security.

Your rights

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate details
• Request deletion of your data, where applicable
• Opt out of promotional messages at any time